Help and Support Center
Contact us, the service has just begun.
Blackace Help Center
We offer hands-on support with a professional team of agents to ensure that your questions get answered in a timely manner.
7*24h
Enthusiastic、professional and considerate customer service will provide you with the most superior service experience.
Over the past 10 years, we’ve consistently released updates with new features and Patch package. You det tree access to all future upadles with a single purchase
Operation instruction
All of our products have detailed instructions, which can guide you to solve the problem of use.
Product verification
Each of our products has the world’s unique verification code, which will bring you the security of use. View Product Validation from Blackace,Or contact us by Email.
If you have any questions about the purchased product, please follow the steps below to verify.
How to Conduct Product Verification?
Find QR Code
Find the QR code on the produc,The two-dimensional code is usually on the surface of the product or the printed surface of the packaging box, and it is composed of some small dot matrix squares.
Verify QR code
Open your phone’s camera, point it at the area of the QR code, a URL will appear on your phone’s screen, click it, it will automatically switch to the phone’s browser and open.
How to verify?
On the pop-up page of the browser, the detailed parameters of the product and the words “original and authentic” will be clearly displayed, and the green color will be displayed. any questions contact us of Email
ABOUT US COMPANY
us is a high-tech enterprise with over 6000 square meters, integrating strong software, hardware, design, R&D, manufacturing and sales team.
Blackace offers rigorous and responsive products and services, so as to provide steam and disposable around the world with high-quality technologies we really understand, and constantly explore and study more advanced technologies and products. We do our best to let you buy high-quality e-cigarettes from formal channels at a more favorable price.
